Record a payment

Mark a bill as paid and send the tenant a receipt, from the tenant page or Collections.

When a tenant pays you — in cash, by UPI, by bank transfer, or another way — record it so their bill is marked paid and a receipt is generated.

Steps

On the tenant's page, find the Billing card and their unpaid bill.
Choose the payment method (Cash, UPI, Bank, or Other) and select Mark paid.
To collect from the collections list instead, on desktop open Collections and use the row's payment action; on your phone, open Dues, find the tenant, and select Collect.
In the Record payment dialog or sheet, choose the payment method and confirm.
Select View receipt on the paid bill to open the receipt, then Download PDF if you need it.

Mark paid on the tenant's page pays the specific bill it's on. Collect on Collections or phone Dues settles the tenant's oldest unpaid bill instead, not their whole balance — if they owe more than one month, collect again for the next one.
Every payment gets its own receipt number and PDF, and the tenant is notified that their receipt is ready.
The Collect sheet on your phone offers Cash, UPI, and Bank transfer; the tenant page and desktop Collections also offer Other.
If a bill is overdue, the late fine is added to the amount at the moment you record the payment (if it wasn't already applied).