Onboard a tenant

Add a new resident with their details, bed, and KYC documents, then verify their KYC.

Onboarding a tenant places them in a bed, records their rent and deposit terms, and collects their ID documents in one step.

Steps

  1. Open Tenants (desktop sidebar) or Tenant directory & KYC (phone More), then select Add tenant.
  2. Fill in Full name, Phone, Occupation, and ID type, then choose a vacant Bed.
  3. Enter Monthly rent (₹), Deposit (₹), Rent due day (1–28), and Start date.
  4. Choose the KYC document type and upload the KYC document (JPG, PNG, WEBP, or PDF, up to 5 MB).
  5. Select Onboard tenant — you're taken straight to the new tenant's page.
  6. After checking the uploaded document, open the tenant's page and select Mark KYC verified.

Good to know

  • A tenant shows KYC pending until you verify it, and KYC verified once you do.
  • You can find a tenant again any time from the Tenants list.

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